Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Malvern Floor Care‘s relationship with you in relation to this website.
The term ‘Malvern Floor Care‘ or ‘us’ or ‘we’ refers to the owner of the website whose company address is 55 Langland Avenue Malvern Worcestershire WR14 2EG. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Malvern Floor Care’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
Payment for accepted quotes/work is due on the completion day of works unless otherwise agreed beforehand.
We also require a non returnable 30% deposit when confirming bookings. This protects you as a client for the dates you wish us to complete works but also it gives us protection as a contractor for supply costs and booking out dates exclusively to you as a client, where we could have alternative work.
We will provide you with a receipted invoice once payment has been received. We preferably take bank transfer and/or cash payments.
We exercise a caveat when restoring your floors. We are not responsible or liable for any pre-existing condition or existing wear and tear. We are not responsible or liable for how you look after your floors after restoration and we stress that there are no guarantees on longevity of the restoration. We do our utmost to bring life back into your floors, offer free care advice but we are not responsible for how you look after them and we are not responsible in the use of independent woodcare/cleaning products. We reiterate that there are no guarantees…. an 18th century floor will always be an 18th century floor but refreshed, likewise with a 10 year old floor… it will always be a 10 year old floor refreshed.
Any complaint regarding works completed should be notified to us in writing within 14 days after completion of works